Frequently asked questions
How does the dispensing work
The system’s dispensing intelligence characterises the powder in use in each and every dispense
CONTACT US for further information
How is my data stored
All data is stored locally on the PC / Network
CONTACT US for further information
How do I access my data
All data can be accessed via the wireless network and transferred to the cloud or in-house server
CONTACT US for further information
How much mass does the hopper hold
The hopper has ca 7-8g of capacity dependent upon the powder
CONTACT US for further information
What type of vials can I use
Vials of any size maybe used. Custom inserts are available on request.
CONTACT US for further information
How mechanically strong is the dispenser
The dispense head incorporates industry standard parts.
CONTACT US for further information
How does the instrument handle static powders
No specific problems have been observed with static powders.
CONTACT US for further information
How does the instrument handle clumpy powders
The motion of the instrument combined with the autonomous algorithm manages powder flow
CONTACT US for further information
How fast does the instrument dispense
The instrument can dispense 10mg in <20s for free flowing powders (a full dial plate in 10 mins)
CONTACT US for further information
Is the instrument CE marked
Yes
CONTACT US for further information
Do you have a distributor in the US
All instruments are hand built and distributed from our UK facility
CONTACT US for further information
Are the contact parts suitable for autoclave
All contact parts are stainless steel
CONTACT US for further information